Updated: 1 January 2026

Privacy Policy nbi8 — User Personal Data Protection

Nbi8 takes our responsibility to protect your privacy and personal data seriously. This Privacy Policy transparently explains how we collect, use, store, and protect your information as a user of the nbi8 platform.

1 Introduction

Welcome to the nbi8 Privacy Policy. This document is the official statement by nbi8 ("we", "Platform") on how we manage your personal data ("User", "you") collected through the website https://nbi8.org and all related services.

Nbi8 is committed to complying with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable related legislation. Your privacy is not merely a legal obligation to us — it is part of our commitment to building an honest and trusted relationship with every user of the nbi8 platform.

By registering or using nbi8 services, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree with any part of this policy, please stop using the platform immediately.

Important: This Privacy Policy should be read together with Terms and Conditions nbi8. Both documents together form the complete privacy agreement between you and nbi8.


2 Information We Collect

Nbi8 collects several categories of information from users to enable us to provide safe, transparent, and high-quality services. This information is divided into two main categories:

A. Information You Provide Directly:

  • Your full name and the username you chose during registration.
  • Active email address for communication and account verification.
  • Mobile number for two-factor authentication (2FA).
  • Date of birth for age verification as required by law.
  • Identity card (MyKad) or passport details for the KYC (Know Your Customer) process.
  • Bank account or e-wallet details for processing deposits and withdrawals.
  • Proof of current residential address when required for KYC verification.

B. Information Collected Automatically:

  • IP address and general location data (country/state) when you access the platform.
  • Web browser type, operating system, and device information used.
  • Login session data including time, duration, and activity within the platform.
  • Financial transaction records including deposits, withdrawals, and game history.
  • Information on cookies and tracking technologies is described further in Section 6.
Data Category Example Primary Purpose
Identity Name, MyKad, date of birth KYC & age verification
Contact Email, phone number Communication & Account Security
Finance Bank account, e-wallet Deposit & withdrawal processing
Technical IP, device, browser Security & fraud detection
Usage Game history, activity logs Service improvements

3 How We Use Your Data

All data collected by nbi8 is used solely for legitimate and transparent purposes. nbi8 will not use your data for any purpose not stated in this Privacy Policy. The following are the primary purposes for which your data is used:

  • Account Management: To create, verify, and securely manage your nbi8 account.
  • Transaction Processing: To process your deposits, withdrawals, and all financial transactions quickly and accurately.
  • Identity Verification (KYC): To meet legal requirements related to age verification and identity verification for users of online gambling platforms.
  • Security & Fraud Prevention: To detect and prevent fraudulent activity, money laundering, and any misuse of the platform.
  • Customer Support: To enable the nbi8 support team to assist you more effectively when you contact us.
  • Service Communications: To send important notifications regarding your account, transactions, policy changes, and security information.
  • Platform Improvements: To analyze usage patterns and continuously improve the gaming experience on nbi8.
  • Legal Compliance: To comply with all legal obligations, regulations, and directives from relevant authorities.

Nbi8 will not use your data for third-party marketing purposes without your explicit consent. You may withdraw marketing consent at any time through your account settings.


4 Sharing Information with Third Parties

Nbi8 does not sell, rent, or trade users' personal data to any third party for commercial purposes. However, in certain limited and lawful situations, we may share your information with the following parties:

  • Payment Service Providers: Trusted payment partners including FPX operators, DuitNow, and e-wallet providers to process your financial transactions securely.
  • Game Providers: Third-party game providers that supply slots, live casino, and other games on the nbi8 platform — limited to data required for game operations only.
  • KYC Service Providers: A third-party identity verification service used to process your verification documents securely and efficiently.
  • Legal Authorities: When required by law, court order, or directive from a legitimate enforcement authority.
  • Cybersecurity Providers: A fraud detection and security system that helps protect the nbi8 platform and all its users.

All third parties working with nbi8 are bound by strict data confidentiality agreements and are only permitted to use your information for the specified purposes.


5 Data Security

Nbi8 invests seriously in data security infrastructure to ensure your personal and financial information is always protected. The security measures we employ include:

  • 256-bit SSL Encryption: All communications between your browser and nbi8's servers are protected with bank-grade encryption that cannot be penetrated.
  • Two-Factor Authentication (2FA): An extra layer of protection for account login using a one-time OTP code sent to your mobile number.
  • 24/7 Monitoring: A security monitoring system that operates around the clock to detect and respond to any threats immediately.
  • Strict Access Controls: Only authorised nbi8 personnel may access user data, and all access is logged and monitored.
  • Regular Security Audits: Independent security assessments are conducted periodically to identify and address any system vulnerabilities.
  • Data Segregation: User financial data is stored separately from other operational data with layered access controls.

Shared Responsibility: While nbi8 takes all reasonable steps to protect your data, account security also depends on your own actions. Please use a strong password, enable 2FA, and never share your login credentials with anyone.


6 Cookies & Tracking Technologies

Nbi8 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit the nbi8 website.

Types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login verification and session security. These cookies cannot be disabled.
  • Performance Cookies: Collects anonymized data on how users interact with the platform to help us improve the user experience.
  • Functional Cookies: Saves your preferences such as language, display settings, and personal configurations for a seamless experience.
  • Security Cookies: Helps identify suspicious activity and protect your account from unauthorized access.

You can manage or delete cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of the nbi8 platform.


7 Your Rights as a User

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by nbi8:

Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

You have the right to request correction of any inaccurate or incomplete personal data.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes.

Right to Erasure

You may request the deletion of your account and personal data, subject to legal record-keeping obligations.

Data Portability Right

You have the right to receive your personal data in a machine-readable format.

Right to Withdraw Consent

You may withdraw consent for data processing for specific purposes at any time.

To exercise any of the above rights, please contact the nbi8 support team via live chat or email. We will process your request within 14 business days.


8 Data Retention & Deletion

Nbi8 retains your personal data for as long as your account is active and for as long as it is needed for the purposes stated in this Privacy Policy. Data retention periods are determined based on the data category and applicable legal requirements.

  • Active Account Data: Retained for the duration your account remains active on the nbi8 platform.
  • Financial Transaction Records: Retained for a minimum of 7 years after a transaction occurs, in line with Malaysia's financial legal requirements.
  • KYC Documents: Retained for 5 years after account closure for anti-money laundering compliance purposes.
  • Communication Logs: Retained for 2 years for reference and dispute resolution purposes.
  • Cookie Data: Set according to cookie type — session cookies are deleted when the browser is closed, while persistent cookies have their own respective expiry periods.

Once the retention period expires or the data is no longer needed, nbi8 will securely delete or anonymize it using recognized methods.


9 Third-Party Links

The nbi8 platform may contain links or integrations with third-party services such as game providers and payment gateways. This Privacy Policy applies only to information collected directly by nbi8.

Nbi8 is not responsible for the privacy practices of any third-party websites or services. We encourage you to read the privacy policy of each third-party service you access through or in connection with the nbi8 platform.


10 Privacy Policy Amendments

Nbi8 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any significant changes will be communicated to you via in-platform notifications or your registered email.

The "Updated" date at the top of this page indicates the last time this Privacy Policy was revised. Your continued use of the nbi8 platform after any amendments take effect constitutes your acceptance of the updated policy.

Latest Version: This Privacy Policy is effective from 1 January 2026. We recommend checking this page periodically to stay informed on how we protect your data.


11 Contact Us

If you have any questions, concerns, or wish to exercise your rights regarding personal data, the nbi8 privacy team is ready to assist you. We are committed to responding to every privacy inquiry within 14 business days.

Live Chat 24/7 — available at the bottom corner of the platform
Why Your Privacy is Safe at nbi8

Six key reasons why you can trust nbi8 with your personal data.

256-bit SSL Encryption

Every bit of data moving between your device and nbi8's servers is protected by 256-bit SSL encryption — the same standard used by leading banks in Malaysia.

Secure & Integrated KYC

Nbi8's identity verification process uses an integrated KYC system that complies with PDPA. Your documents are processed securely and are not retained longer than necessary.

No Data Sales

Nbi8 has never and will never sell your personal data to any third party for advertising or marketing purposes. Your data belongs entirely to you.

Two-Factor Authentication

An added security layer via 2FA ensures only you can access your nbi8 account, even if your password is ever compromised.

Layered Access Controls

Nbi8 user data is accessible only by specifically authorised personnel. All access is logged, monitored, and periodically audited to ensure there is no misuse.

Malaysia PDPA Compliance

Nbi8 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a user are always protected by law.

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Your Data is Safe. Play Responsibly at nbi8.

Join over 500,000 Malaysian players who have trusted nbi8 as a safe, fair, and responsible online entertainment platform.

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