Nbi8 believes that online entertainment is most meaningful when enjoyed in a healthy and responsible way. We provide a variety of tools and resources to help you stay fully in control at all times.
At nbi8, responsible gaming is not merely a slogan or a formality — it is at the core of how we operate our platform and serve every player. We understand that while the majority of our users enjoy gaming purely as entertainment, there is a small number of individuals who may need additional support to stay in control.
That is why nbi8 actively invests in developing tools, policies, and support programs that empower you to make smart, responsible decisions while you play. Our approach is built on three core principles: Transparency, User Controls, and Ongoing Support.
Additionally, nbi8 complies with all legal requirements and industry guidelines relating to responsible gaming, including strict age verification to ensure the platform is only accessible to individuals aged 18 and above.
If at any time you feel uncomfortable with your gaming habits, do not hesitate to use the self-control tools we provide or contact the nbi8 support team via 24/7 live chat.
Responsible gaming means enjoying online gaming activity as a form of entertainment while maintaining full control over the time and money you spend. Like any other leisure activity, online gaming is most enjoyable when done within reasonable limits and with a clear mind.
Responsible gaming involves several key elements that every player should understand:
Remember: Wins in gaming are not guaranteed. Every game is designed with a house edge, meaning that in the long run, outcomes favour the platform. Play only with surplus funds you can afford to lose.
Nbi8 provides a comprehensive set of self-control tools, easily accessible directly from your account settings. These tools are designed to give you full control over your gaming experience without needing to wait for approval or contact support first.
Set daily, weekly, or monthly deposit limits to control how much money can be added to your account within a given period. These limits take effect immediately once set.
Limit the amount of time you can spend on the nbi8 platform each day or week. Our system will send you an alert when you are approaching your set time limit.
Take a short break from the platform for 24 hours, 7 days, or 30 days. During the break period, your account will be blocked from all gaming activity and deposits.
Option to suspend your account for 6 months, 1 year, or permanently. Self-exclusion is the right choice if you feel gaming has become a serious problem.
Set the maximum loss amount you are willing to accept in a day, a week, or a month. Once this limit is reached, the system will automatically block further gaming activity.
Track the full history of your gaming activity, deposits, withdrawals, and time spent on the platform through your personal account report, which can be generated at any time.
All self-control tools above can be accessed through the Account Settings > Responsible Gaming after login. Limit reductions take effect immediately, while limit increases require a 7-day waiting period to ensure decisions are made with care.
Identifying the early signs of a gambling problem is the most important first step toward getting help. Gambling problems can affect anyone, regardless of background, income, or education level. Here are some warning signs to watch out for:
Attention: If you recognise yourself in any of the signs below, this is the right time to use nbi8's self-control tools or seek professional help.
Answer the following questions honestly. If your answer is "Yes" to three or more questions, we encourage you to speak with someone or use the self-control tools we provide.
Have you ever played beyond the budget you set for yourself?
Have you ever hidden your gaming activity from loved ones?
Do you feel the need to increase your wagering amount to get the same level of excitement?
Has gaming negatively affected your personal relationships, work, or finances?
Have you ever borrowed money or used emergency savings to play?
Do you often think about gaming or plan your next session throughout the day?
Have you ever tried to stop playing but found yourself unable to do so?
Immediate Action: If you answered "Yes" to three or more questions, please use the Self-Exclusion or Break in your account settings, or contact the nbi8 support team via live chat for further guidance.
Setting self-control limits on nbi8 is simple and can be done on your own in under 2 minutes. Follow the steps below:
Access the nbi8 platform and log in using your username and password. Make sure you are using a secure and personal device.
Click on your profile icon or username at the top right of the platform, then select "Account Settings" from the dropdown menu.
In the settings menu, find and click the tab or section labelled "Responsible Gaming" or "Self-Control" to view all available options.
Select the limit category you wish to set — whether it is a deposit limit, time limit, loss limit, temporary break, or full self-exclusion.
Enter your desired limit value and confirm via the OTP code sent to your mobile number. The limit will take effect immediately upon confirmation.
If you encounter any difficulty in setting a limit or wish to apply for self-exclusion immediately, contact the nbi8 support team via 24/7 Live Chat and we will assist you immediately, no questions asked.
Nbi8 takes child protection issues very seriously. Our platform is exclusively for individuals aged 18 years and above only. We enforce a strict age verification process during registration and KYC to ensure no underage users can access the platform.
If you share a device with younger family members, we recommend the following steps to prevent unauthorised access:
Important: If you suspect that a child or underage individual is accessing the nbi8 platform using your account or another account, please report it to us immediately via live chat. We will take immediate action to investigate and resolve the issue.
Six features that make nbi8 the platform of choice for Malaysian players who prioritise healthy entertainment.
All self-control tools on nbi8 can be activated on your own in under two minutes, with no approval wait times or need to contact anyone.
The nbi8 system sends automatic notifications when you are approaching the deposit, time, or loss limits you have set for yourself.
Generate a full report of your gaming and financial activity at any time. Full transparency helps you make smarter gaming decisions.
Nbi8's KYC process ensures all users are 18 years of age or older. No shortcuts — child safety is our priority.
The nbi8 support team is available to help you at any time — whether it is to set limits, request a suspension, or simply talk through your concerns.
Nbi8 self-exclusion options take effect within minutes, ensuring you receive immediate protection when you need it most.
Join the community of responsible players at nbi8 — a platform that puts your well-being at the heart of every decision we make.